Tag Archives: skills

Apprenticeship Summit in Devon Countryside

Delegates and apprentices at the River Cottage Summit
Delegates and apprentices at the Apprenticeship Summit held at River Cottage HQ

In Exeter and the Heart of Devon, National Apprenticeship Week 2015 started with an Apprenticeship Summit. The summit, held in the very special surroundings of the farmhouse at River Cottage HQ, got underway as the fire crackled and brought some cheer to what was a very grey and misty day. River Cottage apprentices met with the delegates and brought additional delights of their own creation to add to the occasion.

Following a welcome from Chris Griffin from River Cottage delegates got down to work. Briefings from Tony Skeel, (Skills Funding Agency), Cathie Kessell, (Careers South West) and Nigel Howells (SERIO) set the scene. Mark Shepherd, Chair of the Exeter & Heart of Devon Employment and Skills Board then chaired a round table discussion of councillors, council officers and representatives from City & Guilds, HOSW LEP and Springboard UK to explore ways to create a local World Class Workforce with a special focus on Apprenticeships.

Ideally apprenticeships are jobs with sustained and substantial training progressing to future-focused careers.  Discussions included improving the perception of apprenticeships, over-coming the barriers for potential apprentices and employers, and working together to bring about change. Mark Shepherd said “Summit output exceeded expectations”.

Hugh Fearnley-Wittingstall welcomed guests to an evening apprenticeship event in the barn and Chefs School following the summit. More in-depth information about the summit and the evening event will be posted soon!

Not 2nd best – Equal 1st!

Montage of award winning apprenticeship employers
Local Award Winning Apprentices – The Royal Castle Hotel, River Cottage, South Devon & Torbay Clinical Commissioning Group, Alcoa Power & Propulsion, and South West Water featured in the Express & Echo over recent weeks

Apprenticeships are an investment worth making whether you are the apprentice or the employer. During National Apprenticeship Week, which starts on Monday 9th March, the Exeter and Heart of Devon Employment and Skills Board  (EHOD ESB) together with our partners will be celebrating local award winning apprenticeships and apprentice employers, and raising awareness of the opportunities and benefits, for individuals, employers and our region.

Apprenticeships blend theory and practical experience which is highly valued by employers and gives them the opportunity to nurture home-grown talent and helps with succession planning. Whilst apprentices appreciate the opportunity to develop communication,  team-working and customer service skills, in addition to their cutting-edge specialist skills, along with developing resilience, enthusiasm and creativity.

Why not enter the Express & Echo Business Awards 2015 – Best Apprenticeship Employer category, by visiting:
http://www.exeterbusinessawards.co.uk/how-to-enter-the-awards/.

Or for more local information on Apprenticeships please visit:
https://new.devon.gov.uk/apprenticeships/.

Welcoming the World

Visitors on Cathedral Green Exeter with over-sized RWC 2015 ball
RWC 2015 – brings opportunities for a well prepared local hospitality industry

Exeter is hosting three international rugby matches at Sandy Park in September and October, attracting international and VIP visitors to Exeter and the Heart of Devon. Visitors will be greeted with world class customer service from businesses in Exeter and the Heart of Devon thanks to free customer service training courses which are being run from January to May by Purple Cloud Consultancy in partnership with Exeter and the Heart of Devon Employment and Skills Board (EHOD ESB).

Helen Jones, training manager of Purple Cloud Consultancy, said: “It is fantastic that we are able to offer these fully-funded courses to businesses to help them prepare for this important event. Excellent customer service gives businesses a competitive edge and is vital for the businesses success and the success of a tourist destination. Those companies who deliver a great service will not only stay in business but they will continue to grow and also benefit the region by creating a positive, long-lasting and welcoming image of the South West.”

EHOD ESB secured full funding for the courses through the Skills Funding Agency from the European Social Fund.  The EHOD ESB hopes that it can secure additional funding to offer more of the same before the first match. With great feedback from the first five courses it is not surprising that all 160 places were filled quickly. Delegates say:

‘Having been on a lot of courses over the years this is by far the best!’ B&B owner
Excellent – so thought provoking’ Holiday Cottages owner
‘This is the best – far better than my extensive customer service training for a large well known reputable department store – I learnt more today in one day than in 5 years of ‘department store’ training!’ Attraction employee

The courses help businesses maximise the opportunities for rugby-related business, understand how to manage super-happy or unhappy rugby supporters and promote places to visit in the area. The vast majority of delegates have taken the option of taking a free City & Guilds Level 2 qualification at the end of the day. Each delegate receives a special Visit Exeter guide, a Host City pin badge, a certificate and a mini-tour of Sandy Park.

REEP – Outcomes Touch Hearts and Motivate Partners to Do More

REEP Logo

Nine young people had a chance to shine and the deserved opportunity to get on track. Together with their mentors they are making the transition to work and/or training. But our initial summary evaluation reveals the power of Rugby Empowering Employment Programme (REEP) to motivate and matter extends well beyond the young people themselves!

  • For partner organisations who work with those, not in education, employment or training (NEETs) REEP was motivational. Nine young people started the intensive first phase of REEP Phase and not only completed the initial programme but grew as a result of it. For those partners working in the field the tangible outcomes have already touched hearts and motivated them to do more.
  • Partner organisations worked in partnership throughout planning and delivery, and continue to do so. These relationships were fundamental to REEP but have benefits beyond it. ‘We’ understand each other better, our strengths, constraints, offering and our willingness to make a positive difference.
  • REEP Mentors trained through the project are already helping to facilitate the young people in their transition to work or training. The substantial personal and project investment in the REEP Mentors is already making a positive difference and will continue to benefit society in the longer term
  • REEP has an impact at a Strategic level complementing a number of current strategic plans, helping to deliver some of their aims and objectives and to contribute to targets.
  • REEP partners are driven by the moral, ethical and economical imperative to act. They consider the cost of not investing in these Young People, and as the Chief Executive of Exeter City Council said at the celebration event “Every individual matters”.

“Every Individual Matters” Karime Hassan

REEP mentees and mentors celebrate with Karime Hassan
Young People and Mentors celebrate with Karime Hassan after receiving their certificates

Nine unemployed 17-22 year olds have completed the two-week Rugby Empowering Employment Programme (REEP) set up to inspire and boost the prospects of 16-24 year olds struggling to find work. The trainers used performance coaching techniques to build self-esteem, self-confidence, motivation, communication and presentation skills, along with team work, and setting and achieving action plans and goals.

Sandra Sampson, Director of Motiv-8sw who have been running the programme, said: “The turnaround in just two weeks has already shown how you can make a positive difference, building the confidence and motivation of young people who might have got stuck in a rut or experienced difficulties in the past. From being shy, unsure or not wanting to engage through to standing up and presenting to a room of business leaders, is fantastic.

Karime Hassan, Exeter City Council Chief Executive and Growth Director, was at the celebration event held at St Loyes Foundation in Exeter, on Friday 13th February. Karime said: “Well done to everyone who has completed the course. This is an important project and an example of how we can use the Rugby World Cup to inspire and do great things. Every individual matters and it’s wonderful to see the confidence and skills amongst the young people, and their desire to take the next positive step in their lives.” Representatives from local organisations and potential employers were also at the event.

Charlie Houlden, 22, from Cowick, said: “The course leaders have been great. They know how to motivate and really got everyone to open up. I want to get into IT and have managed to get an interview lined up. The course has been good for me already.”

Jemima Marshall, 19, from Exeter, said: “The course has been really amazing and beneficial to me. I have been unemployed for four months, and was disillusioned with my career and life, and felt pretty low. I want to go to university and study midwifery and now I know what I need to do, including taking some short courses in science before I apply. I’ve got to know everyone on the course and it’s been amazing to watch people change and their confidence grow.”

Each young person who has completed the programme, has been paired with a mentor to support them as they progress, by seeking job or training opportunities in the coming months.

Meet the REEP Mentors

REEP mentors meet for training

Volunteer mentors have participated in three really inspiring and thoroughly enjoyable training sessions at Exeter Saracens Rugby Club. Sandra Sampson of Motiv8-SW said that the mentors “have really put 100% into this and are very excited about meeting their mentees in February”. Volunteer mentors have been carefully matched with their partner mentees and will be at least in weekly contact with them. The role of each mentor will be to support one young person through the transition from the REEP two week intensive programme to employment, education or training over the coming months.

REEP Teamwork in Action

Participants engaged in teamwork exercise

During week one practical activities, similar to those used for building teams in business training, and exercises which help individuals discover what they want to do with their lives are empowering young people on the REEP pilot to turn their thinking into action. Week one was an intensive time which stretched participants within a positive and encouraging environment. Already, confidence is improving and planning an achievable way forward is well underway. Specially trained REEP Mentors visited the programme mid week to meet the young people to whom they had been partnered. Meanwhile, the Motiv8-SW team are gathering and collating information about the type of work or training participants would like to do. On Friday 13th February participants will make presentations to potential employers as well as celebrating their completion of this phase of the programme.

Launching REEP

Cath White, Exeter City Council, and Mark Shepherd, Exeter and Heart of Devon Employment and Skills Board
Photo foreground: (L) Cath White, Exeter City Council, and (R) Mark Shepherd, Exeter and Heart of Devon Employment and Skills Board

Young people struggling to find work have the opportunity to boost their job prospects thanks to a Rugby World Cup 2015 inspired project set up by the Exeter and the Heart of Devon Employment and Skills Board together with Exeter City Council.

Launched at Sandy Park on Tuesday 16th December 2014 with Exeter Chiefs’ stars including Luke Cowan Dickie and Sam Hill, the pilot programme uses sporting values: preparation, commitment, hard work, skill and collaboration, to inspire 16–24 year olds giving them new life skills and confidence to help them progress into the work place, an apprenticeship or further training.

The programme starts with a full-time two week intensive programme followed by weekly support from specially trained volunteer mentors over several months through their transition to employment, education or training. Those who successfully reach their goals will be rewarded with tickets to a Rugby World Cup 2015 match at Sandy Park for themselves and their mentor.

Cllr Rosie Denham, Exeter City Council’s Lead Councillor for Economy and Culture, said: “we’re focusing on supporting young people who have struggled to take that first step on their career ladder, building their confidence, skills and business know how. The pilot project is part of our work to make sure young people see the benefits from Exeter being a Host City for next year’s Rugby World Cup.”

Working with Motiv-8sw, Job Centre Plus, Active Devon, Exeter Chiefs, Exeter City Football Club, Parkwood Leisure, Careers South West, Exeter Saracens and St Loye’s Foundation, the City Council and Exeter and Heart of Devon Employment and Skills Board are working with young people aged 16-24 who are currently out of work or in receipt of Job Seekers Allowance.

Devon-based leadership and team development experts Sampson Hall have led similar initiatives in other parts of the UK and will be running the programme in partnership with Motiv-8sw.

Phil Sampson, Director of Motiv-8sw, said: “This programme has been extremely successful in helping young people discover what they want to do with their life and it empowers them to actually turn their thinking into action. It’s proven to get results which is why we’re excited to be linking with Exeter City Council and the other partners to make a positive difference to the lives of young people.”

Mark Shepherd, Chair for the Exeter and the Heart of Devon Employment and Skills Board, said: “Improving the skills and employment opportunities of all our young people in and around Exeter is a priority for the Employment and Skills Board. This project is an exciting opportunity for the young people involved and for the partners who have been working together to make it possible.”

Getting to the ‘Unlocking Big Data’ Event

Wednesday’s ‘Unlocking Big Data’ event is being held at the Met Office in Exeter. Please remember to bring a picture ID with you, as you will need this for registration. Registration will be on the 2nd floor balcony, where you will collect your badge and be given instructions for accessing the guest wi-fi.

The Met Office is easily reachable from a number of different routes; please see below for directions. We encourage attendees to use public transport if possible, as visitor parking will be limited.

(Directions provided by the Met Office)

By walking or cycling

Pedestrian/cycle links with safe crossing facilities have been provided from the Met Office site to Honiton Road and Hill Barton Road (adjacent to the site), and to Honiton Road Park and Ride.

Typical walking times and distances from the Met Office site are:

• to Honiton Road Park and Ride: 10 minutes (700 m)
• to Pinhoe Station: 20-25 minutes (1.5 km)
• to Digby and Sowton Station: 25 minutes (2 km)

By rail

Frequent direct services operate to Paddington and Waterloo stations in London to Exeter St Davids and Exeter Central. A typical journey from London to Exeter takes around 2 hours 15 minutes, and from the Midlands around 2 hours 30 minutes. See By Bus section for bus connections from these train stations.

The stations closest to the Met Office site are Pinhoe station to the north and Digby and Sowton station to the south. Note: these stations are not serviced as frequently as Exeter St Davids.

Pinhoe can be reached from London Waterloo from the east or Exeter St Davids from the west and south. It is possible to travel direct to Digby and Sowton without changing trains from stations on the Paignton line.

By bus and coach

From Exeter city centre

The Park and Ride service (PR2/M2) provides a regular, quick route from Exeter city centre every 12 minutes, and stops at the Honiton Road Park and Ride stop, from which it is a 10-minute walk to the Met Office. This service departs from Paris Street (stop 17), or Sidwell Street (stop 19). Journey time approximately 20 minutes.

Service B operates every half hour and passes Pinhoe railway station. On the journey from the city centre you need to alight at Honiton Road Park and Ride stop, from which it is a 10-minute walk to the Met Office. However, on the return journey the service passes through the Met Office site. This service departs from the High Street (stop 3) and Sidwell Street (stop 19). Journey time approximately 26 minutes.

Service 56 operates approximately hourly from the bus station in Paris Street. Journey time approximately 26 minutes.

From Exeter St Davids railway station

The 56 operates approximately hourly and passes through the Met Office site, and continues on to Exeter Airport. Journey time approximately 26 minutes.

By road

From the north, south, and west

Leave at junction 29 of the M5 motorway.
Turn right at the end of the motorway slip road and go straight across the first roundabout.
Take the second turning on the right into FitzRoy Road.
Follow the road around the Met Office building.

From the east

Follow the A30 under the M5.
Go straight across the first roundabout.
Take the second turning on the right into FitzRoy Road.
Follow the road around the Met Office building.

If you are driving, please proceed to the West Car Park, where spaces have been reserved for event attendees. Signs will direct you to the Visitors main entrance.

For further directions or to view a map, please see this guide provided by the Met Office.

Participation at ‘Unlocking Big Data’

At a typical conference, speakers do all the talking, while attendees simply sit and listen. But at ‘Unlocking Big Data’, we envision attendee participation in discussions taking a central role in the day’s events. A significant component of attendee participation will rely on the Internet: We have set up a private website where delegates will be able to log in and submit comments on the event—the topics discussed, the speakers, and their experience of the event itself. At several points over the course of the day, we will be running real-time analyses on these comments, and reporting those findings to the group. These comments will be anonymous; no personal data will be attached to them. But feedback from our delegates is an important part of the day, so please remember to bring your wireless-enabled devices—smartphones, tablets, laptops, etc. When you arrive at the Met Office, you will be given instructions for accessing their guest wi-fi, as well as our website.

Additionally, we encourage attendees to use Twitter to communicate their thoughts and ideas about the event, as well as to engage with other attendees and the larger Big Data community. You can use the hashtag #UnlockingBigData to discuss the event, as well as to continue the discussion afterward. You can follow us on Twitter at @ExeterSkills. If you don’t have a Twitter account, we encourage you to get one! It’s easy to get started, and it will further your ability to engage with other participants at ‘Unlocking Big Data’, as well as with the larger Big Data community.