Tag Archives: participation

Apprentices – A Local World Class Workforce!

River Cottage Front of House Apprentice with sweet canape
River Cottage Front of House Apprentice Stephanie Thorpe  (Photo – Nick Hook)

Following an Apprenticeship Summit earlier in the day, employers, training providers and summit delegates participated in an evening Apprenticeship Employer Engagement Event in the threshing barn at River Cottage HQ. Apart from the unusual dress code of ‘work wear with wellies and waterproofs’, the state-of-the art kitchens, the unusual tractor trailer shuttle service, and the warmest of welcomes, an event at River Cottage provided a timely reminder of the rurality of our county, and the talent, imagination and potential of the people.

Top 100 Apprenticeship Employer River Cottage, organised apprentices studying for both Professional Cookery, and Food and Beverage Service to create and serve a selection of savoury and sweet canapés to appreciative participants before Hugh Fearnly-Whittingstall set the scene for the evening by saying:

I’m privileged to have worked in cookery, writing, television, but I have to say the thing I’m most proud about is our apprenticeship programme at River Cottage.”

Mark Shepherd, Chair of the Exeter and Heart of Devon Employment and Skills Board then introduced the panel to the guests and opened an interactive hour of discussion which included a range of topics from micro business considering employing apprentices for the first time, through to major employers wishing to combat their ageing workforce through an investment in younger people and more apprentices. Discussion about the need for better Information, Advice and Guidance, and the role of parents, schools & colleges, and employers, and their attitudes to Apprenticeships proved to be an underlying theme.

Cathie Kessell mentioned that the ‘Employer Spotlights’ on the local pages of the National Careers Service website, which enable young people to arrange to speak to employers for more in-depth enquiries, can help better inform career choices.  More employers are needed to volunteer for the service in order for a range of sectors and roles to be better represented.

Although the range of apprenticeship programmes and levels is extensive, some discussion centered around the need to develop new areas such as fundraising or within the dynamic digital world.

Questions were raised about the process of developing new apprenticeships and the ease of changing track for apprentices. Jacob Trevains from River Cottage spoke about his own experience of change from cookery to Front of House. Further notes from this discussion are being collated, along with those from the earlier summit, for distribution. The expert panel comprised:

Jane Boulton Axminster Tools and Machinery
Sam Lomas Graduate River Cottage Apprentice
Cathie Kessell National Careers Service
Chris Stevens City & Guilds
Tony Skeel Skills Funding Agency

Employers wishing to find out more about ‘Employer Spotlights’ and opportunities to volunteer their time for scheduled telephone conversations with young people about their sector, business or their job role should contact: Cathie.Kessell@prospects.co.uk. Further information about apprenticeships for employers, potential apprentices and parents, visit the website www.apprenticeships.gov.uk/ or enquiries can be sent to Richard.Daulton@sfa.bis.gov.uk or Debbie.Young@sfa.bis.gov.uk

Apprenticeship Summit in Devon Countryside

Delegates and apprentices at the River Cottage Summit
Delegates and apprentices at the Apprenticeship Summit held at River Cottage HQ

In Exeter and the Heart of Devon, National Apprenticeship Week 2015 started with an Apprenticeship Summit. The summit, held in the very special surroundings of the farmhouse at River Cottage HQ, got underway as the fire crackled and brought some cheer to what was a very grey and misty day. River Cottage apprentices met with the delegates and brought additional delights of their own creation to add to the occasion.

Following a welcome from Chris Griffin from River Cottage delegates got down to work. Briefings from Tony Skeel, (Skills Funding Agency), Cathie Kessell, (Careers South West) and Nigel Howells (SERIO) set the scene. Mark Shepherd, Chair of the Exeter & Heart of Devon Employment and Skills Board then chaired a round table discussion of councillors, council officers and representatives from City & Guilds, HOSW LEP and Springboard UK to explore ways to create a local World Class Workforce with a special focus on Apprenticeships.

Ideally apprenticeships are jobs with sustained and substantial training progressing to future-focused careers.  Discussions included improving the perception of apprenticeships, over-coming the barriers for potential apprentices and employers, and working together to bring about change. Mark Shepherd said “Summit output exceeded expectations”.

Hugh Fearnley-Wittingstall welcomed guests to an evening apprenticeship event in the barn and Chefs School following the summit. More in-depth information about the summit and the evening event will be posted soon!

Not 2nd best – Equal 1st!

Montage of award winning apprenticeship employers
Local Award Winning Apprentices – The Royal Castle Hotel, River Cottage, South Devon & Torbay Clinical Commissioning Group, Alcoa Power & Propulsion, and South West Water featured in the Express & Echo over recent weeks

Apprenticeships are an investment worth making whether you are the apprentice or the employer. During National Apprenticeship Week, which starts on Monday 9th March, the Exeter and Heart of Devon Employment and Skills Board  (EHOD ESB) together with our partners will be celebrating local award winning apprenticeships and apprentice employers, and raising awareness of the opportunities and benefits, for individuals, employers and our region.

Apprenticeships blend theory and practical experience which is highly valued by employers and gives them the opportunity to nurture home-grown talent and helps with succession planning. Whilst apprentices appreciate the opportunity to develop communication,  team-working and customer service skills, in addition to their cutting-edge specialist skills, along with developing resilience, enthusiasm and creativity.

Why not enter the Express & Echo Business Awards 2015 – Best Apprenticeship Employer category, by visiting:
http://www.exeterbusinessawards.co.uk/how-to-enter-the-awards/.

Or for more local information on Apprenticeships please visit:
https://new.devon.gov.uk/apprenticeships/.

Welcoming the World

Visitors on Cathedral Green Exeter with over-sized RWC 2015 ball
RWC 2015 – brings opportunities for a well prepared local hospitality industry

Exeter is hosting three international rugby matches at Sandy Park in September and October, attracting international and VIP visitors to Exeter and the Heart of Devon. Visitors will be greeted with world class customer service from businesses in Exeter and the Heart of Devon thanks to free customer service training courses which are being run from January to May by Purple Cloud Consultancy in partnership with Exeter and the Heart of Devon Employment and Skills Board (EHOD ESB).

Helen Jones, training manager of Purple Cloud Consultancy, said: “It is fantastic that we are able to offer these fully-funded courses to businesses to help them prepare for this important event. Excellent customer service gives businesses a competitive edge and is vital for the businesses success and the success of a tourist destination. Those companies who deliver a great service will not only stay in business but they will continue to grow and also benefit the region by creating a positive, long-lasting and welcoming image of the South West.”

EHOD ESB secured full funding for the courses through the Skills Funding Agency from the European Social Fund.  The EHOD ESB hopes that it can secure additional funding to offer more of the same before the first match. With great feedback from the first five courses it is not surprising that all 160 places were filled quickly. Delegates say:

‘Having been on a lot of courses over the years this is by far the best!’ B&B owner
Excellent – so thought provoking’ Holiday Cottages owner
‘This is the best – far better than my extensive customer service training for a large well known reputable department store – I learnt more today in one day than in 5 years of ‘department store’ training!’ Attraction employee

The courses help businesses maximise the opportunities for rugby-related business, understand how to manage super-happy or unhappy rugby supporters and promote places to visit in the area. The vast majority of delegates have taken the option of taking a free City & Guilds Level 2 qualification at the end of the day. Each delegate receives a special Visit Exeter guide, a Host City pin badge, a certificate and a mini-tour of Sandy Park.

REEP – Outcomes Touch Hearts and Motivate Partners to Do More

REEP Logo

Nine young people had a chance to shine and the deserved opportunity to get on track. Together with their mentors they are making the transition to work and/or training. But our initial summary evaluation reveals the power of Rugby Empowering Employment Programme (REEP) to motivate and matter extends well beyond the young people themselves!

  • For partner organisations who work with those, not in education, employment or training (NEETs) REEP was motivational. Nine young people started the intensive first phase of REEP Phase and not only completed the initial programme but grew as a result of it. For those partners working in the field the tangible outcomes have already touched hearts and motivated them to do more.
  • Partner organisations worked in partnership throughout planning and delivery, and continue to do so. These relationships were fundamental to REEP but have benefits beyond it. ‘We’ understand each other better, our strengths, constraints, offering and our willingness to make a positive difference.
  • REEP Mentors trained through the project are already helping to facilitate the young people in their transition to work or training. The substantial personal and project investment in the REEP Mentors is already making a positive difference and will continue to benefit society in the longer term
  • REEP has an impact at a Strategic level complementing a number of current strategic plans, helping to deliver some of their aims and objectives and to contribute to targets.
  • REEP partners are driven by the moral, ethical and economical imperative to act. They consider the cost of not investing in these Young People, and as the Chief Executive of Exeter City Council said at the celebration event “Every individual matters”.

“Every Individual Matters” Karime Hassan

REEP mentees and mentors celebrate with Karime Hassan
Young People and Mentors celebrate with Karime Hassan after receiving their certificates

Nine unemployed 17-22 year olds have completed the two-week Rugby Empowering Employment Programme (REEP) set up to inspire and boost the prospects of 16-24 year olds struggling to find work. The trainers used performance coaching techniques to build self-esteem, self-confidence, motivation, communication and presentation skills, along with team work, and setting and achieving action plans and goals.

Sandra Sampson, Director of Motiv-8sw who have been running the programme, said: “The turnaround in just two weeks has already shown how you can make a positive difference, building the confidence and motivation of young people who might have got stuck in a rut or experienced difficulties in the past. From being shy, unsure or not wanting to engage through to standing up and presenting to a room of business leaders, is fantastic.

Karime Hassan, Exeter City Council Chief Executive and Growth Director, was at the celebration event held at St Loyes Foundation in Exeter, on Friday 13th February. Karime said: “Well done to everyone who has completed the course. This is an important project and an example of how we can use the Rugby World Cup to inspire and do great things. Every individual matters and it’s wonderful to see the confidence and skills amongst the young people, and their desire to take the next positive step in their lives.” Representatives from local organisations and potential employers were also at the event.

Charlie Houlden, 22, from Cowick, said: “The course leaders have been great. They know how to motivate and really got everyone to open up. I want to get into IT and have managed to get an interview lined up. The course has been good for me already.”

Jemima Marshall, 19, from Exeter, said: “The course has been really amazing and beneficial to me. I have been unemployed for four months, and was disillusioned with my career and life, and felt pretty low. I want to go to university and study midwifery and now I know what I need to do, including taking some short courses in science before I apply. I’ve got to know everyone on the course and it’s been amazing to watch people change and their confidence grow.”

Each young person who has completed the programme, has been paired with a mentor to support them as they progress, by seeking job or training opportunities in the coming months.

Participation at ‘Unlocking Big Data’

At a typical conference, speakers do all the talking, while attendees simply sit and listen. But at ‘Unlocking Big Data’, we envision attendee participation in discussions taking a central role in the day’s events. A significant component of attendee participation will rely on the Internet: We have set up a private website where delegates will be able to log in and submit comments on the event—the topics discussed, the speakers, and their experience of the event itself. At several points over the course of the day, we will be running real-time analyses on these comments, and reporting those findings to the group. These comments will be anonymous; no personal data will be attached to them. But feedback from our delegates is an important part of the day, so please remember to bring your wireless-enabled devices—smartphones, tablets, laptops, etc. When you arrive at the Met Office, you will be given instructions for accessing their guest wi-fi, as well as our website.

Additionally, we encourage attendees to use Twitter to communicate their thoughts and ideas about the event, as well as to engage with other attendees and the larger Big Data community. You can use the hashtag #UnlockingBigData to discuss the event, as well as to continue the discussion afterward. You can follow us on Twitter at @ExeterSkills. If you don’t have a Twitter account, we encourage you to get one! It’s easy to get started, and it will further your ability to engage with other participants at ‘Unlocking Big Data’, as well as with the larger Big Data community.